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Chargebacks were now based on this granular view, which allowed each business to see what applications it was being charged for and what drivers comprised those charges. She started the TBM journey with a view into the Total Cost of Ownership (TCO) of each application service and the costs driven by technical services supporting each application. To accelerate their transformation into a service provider, Stalter brought in Apptio to provide cost transparency at a more granular level and link charges to consumption.

вЂњThat initial transparency raised more questions, like вЂWhich applications are you supporting for me?вЂ™ and вЂWhat do each of those cost?,вЂ™вЂќ Stalter remembered. вЂњWe introduced some very high-level service catalog taxonomy, and some very high-level cost allocations.вЂќДЇor example, costs were reported as large lump sums for line items such as вЂњapplications,вЂќ вЂњserversвЂќ and вЂњhelp desk.вЂќ These costs were apportioned to business units based on methods like headcount which, while easy to maintain, had no relationship to what actually drove costs or choices the business could make.

вЂњWe had to pull something together quickly, and we didnвЂ™t have systems and processes in place,вЂќ she recalled. Lisa Stalter, senior director of IT planning and governance at Cox Enterprises, remembers that first step toward transparency. The CFO determined that to control costs, Cox Enterprises would charge expenses back to the various business units in its subsidiaries while providing cost transparency to enlist them in decision-making on how they would use shared resources. Driving choice and value conversations through servicesДЄs Cox Enterprises began consolidating and operating more technology capabilities for its subsidiaries Cox Automotive, Cox Media and Cox Cable, its corporate expenses naturally began to rise.

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Cox corporate overviewД¬ox Enterprises is a privately-held conglomerate of companies operating under three major brands: Cox Automotive (including Autotrader, Manheim, Kelly Blue Book), Cox Communications (including Cox Cable) and Cox Media (various newspapers, radio, and TV properties).

#COX CLOUD DRIVE HOW TO#

In its own TBM program, Cox Automotive uses its standard cost model to quickly see how to best integrate technology of companies it acquires, identify opportunities for consolidation such as labor contracts and communications carriers and manage its consumption of public cloud services. To help the business avoid later surprises and ensure IT is adequately funded, Cox Enterprises infuses its project funding process with a review of expected five-year run costs based on its service cost model. Each runs its own TBM systems that interconnect using cost model standards to opportunities for group efficiencies as well as intercompany benchmarking to learn from each other. Comments & Collaboration Drive clarity with rich context without leaving the systemД¬ox Enterprises is a group of privately-held companies that have all independently chosen to adopt TBM.Apptio BI Transform data into insights and actions.Apptio TBM Unified Model Employ best practices for data sources, allocations & KPIs.Datalink Ingest & structure data from over 350 source systems.Targetprocess Adopt and scale agile across the enterprise.Cloudability SaaS Streamline SaaS portfolio management to optimize costs and manage risk.Cloudability Shift Migrate confidently to the cloud.Cloudability Allocate & optimize cloud resources.ApptioOne Benchmarking Compare your costs & know where you stand.ApptioOne Billing IT billing the business understands.

ApptioOne Demand Simple, accurate and transparent IT service planning.

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ApptioOne Plus Accelerate business strategies.

Technology Business Management The framework needed to manage the business of technology.

Public Sector IT Align resources to reduce risk & maximize mission objectives.

IT Metrics & KPIs 10 essential IT metrics that matter most to modern businesses.

FinOps The collaborative cloud financial management practice.

Cloud Migration Build certainty into your migration plan.

Cloud Cost Management Manage your cloud spend to bring teams together and fuel innovation.

Application Rationalization Step-by-step framework for mastering application rationalization.

Agile Portfolio Management A single source of truth for agile product development.

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